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Customer Care Executive - Sapphire Jobs in Lahore 2022|

2022-10-18 15:36   Customer Service   Lahore   145 views Reference: 9468

Location: Lahore

Salary: Contact us


Sapphire is looking for the following competent professionals to join our e-commerce team.

Customer Care Executive

• Respond to customer queries in timely & effective manner via phone, email, social media or chat applications.

• Resolve customer complaints and issues amicably within defined timelines & parameter

• Monitor customer experiences across online and offline channels

• Update customers about new product features & functionalities • Identify customer needs & take proactive steps to maintain positive experiences

• Stay informed about industry trends and new CRM technologies

Qualification, Experience & Skills

• 1-2 Years of relevant experience

• Excellent written and verbal communication skills

• BBA or equivalent

How to Apply:

Suitable candidates should send an updated copy of CV by mentioning position title in the subject line at careers@srl.com.pk by October 22, 2022.

Location: Positions are based at Sapphire Retail Head Office, Lahore. *We are an equal opportunity employer