Customer Services Officer - Nishat linen Jobs in Lahore 2022

Join Nishat linen as a Customer Services Officer

Job Description:

1. Handling Inbound/outbound calls, emails, and social media platforms across channels including retail and online

2. Resolve customer complaints/concerns in an effective & efficient manner

3. Identify customer needs & take proactive steps to maintain a positive brand experience

4. To coordinate with other departments/couriers to take follow up on a daily basis for smooth operations

5. Stay informed about the company policies and procedures to guide the customers accordingly

6. Any other task asked by the concerned Head

Experience:

•At least 1-2 years of relevant experience

•Excellent written and verbal communication - English & Urdu

•Microsoft Excel/PowerPoint hands-on experience

Qualification: Bachelor Hons or equivalent Duty Shift: ft Nishat linen Morning/Evening Shifts

How to Apply:

Interested Candidates Can Send Resume with Subject tiltle CRO on Hrretail@nishatmills.com Till October 26,2022 . Location Lahore